OGM Kuwait
Service Excellence

Technical Support

Our dedicated engineering team provides comprehensive technical assistance and maintenance for all our medical-aesthetic technologies.

Direct Technical Line

For urgent equipment issues or technical malfunctions.

+965 51285559

Email Support

Send us detailed reports or request spare parts.

support@ogmkuwait.com

Live Chat

Quick assistance for operational questions.

Available 9AM - 5PM

Comprehensive
Technical Services

Preventive Maintenance

Scheduled servicing to ensure your medical devices perform at peak efficiency and comply with safety standards.

Warranty & Repairs

Comprehensive repair services for all distributed brands, using only genuine manufacturer parts.

Clinical Training

Technical onboarding and clinical application training for your medical staff on new technologies.

Standard Support Hours
Sunday — Thursday 9:00 AM — 5:00 PM
Saturday 10:00 AM — 2:00 PM
Friday Emergency Only

* Emergency support is available 24/7 for critical medical equipment failures for contracted partners.

Need a Maintenance Visit?

Submit a technical request and our engineers will contact you within 4 business hours.

Open Support Ticket